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Industry Insights
December 25, 2023
December 28, 2023

Inside Artwork Flow: GoodFirms Interviews Ankit Tomar

Lisa Brian

Inside Artwork Flow: GoodFirms Interviews Ankit Tomar

December 22, 2023
December 28, 2023
Lisa Brian


“With our commitment to harnessing AI and automation, our goal is to position Artwork Flow as a globally recognized, superior workflow management software and be at the forefront of innovation in the creative ops space, continually adapting to meet the changing needs of our customers and the industry while maintaining a user-friendly and intuitive experience," Ankit Tomar quotes.

Ankit Tomar, CEO of Artwork Flow by Bizongo, shares in his interview with GoodFirms how they developed this best-in-class Workflow Management Software to fulfill the extensive workflow management, digital asset management, and online proofing needs of businesses of various sizes with its cover-all feature set, ingenious functionality, and exceptional user experience.

Based in India, Artwork Flow is a cloud-based team collaboration platform designed to cover the entire gamut of workflow management, digital asset management, and online proofing needs of businesses of all sizes. The software caters to various industries, including food & beverage, retail, cosmetics, healthcare, education, and finance. The software platform is particularly beneficial for design, marketing, and branding teams that rely heavily on efficient creative operations and digital asset management, as it enables them to streamline their design processes, ensure brand consistency, and foster seamless collaboration.

The Artwork Flow system offers comprehensive workflow management, online proofing, and digital asset management tools, including business process automation, compliance tracking, workflow management, task management, status tracking, custom dashboard, audit trails, due date tracking, file sharing, markup tools, access controls, role-based permissions, version control, asset library, asset sharing, branding, notifications & reminders, reporting & analytics, and more.

The company enables a simple, monthly subscription-based pricing model for Artwork Flow software with multiple packages for customers to choose from based on their company size, needs, and budget. The company allows a free version for up to 3 users. The paid plans allow more users and additional features for growing and rapidly scaling businesses. With multiple flexible options to choose from, Artwork Flow enables businesses to perform better, increase productivity, improve customer experience, and boost profits at nominal costs.

GoodFirms interviewed and discussed the detailed offerings of Artwork Flow software directly with Ankit Tomar, CEO of Artwork Flow by Bizongo, to learn more about the software. As the CEO, Ankit’s role is to provide strategic direction, oversee the overall operations, and ensure that the software platform continues to meet the evolving needs of the customers in the creative ops segment. Ankit works closely with the company’s dedicated team to drive innovation and deliver a user-friendly solution that enhances creative productivity.

Versatile Workflow and Digital Asset Management Software

Initiating the interview, Ankit describes Artwork Flow as an AI-driven creative operations and DAM (Digital Asset Management) platform designed to streamline and optimize the creative workflow process. The software platform empowers teams to efficiently collaborate on creative projects, manage digital assets, and automate repetitive tasks, enabling businesses to save time and focus on improving the quality of creative work.

When questioned about what motivated the company to develop Artwork Flow software, Ankit explains that the other solutions available in the market offered only DAM and basic creative tools. The company thus realized that there was a strong need for an innovative software with AI capabilities that could seamlessly integrate DAM, maintain brand consistency, facilitate creative scaling, provide advanced proofing tools, and enable robust collaboration. Thus, the company created Artwork Flow with the goal to simplify and streamline end-to-end creative operations and digital asset management (DAM) processes for businesses on a unified, user-friendly platform.

Ankit adds that the Artwork Flow system helps save time, reduce errors, and enhance overall productivity in creative workflows, enabling brands to deliver high-quality visual content to their audiences.

Distinctive Features and Offerings

Talking about the unique features and offerings of Artwork Flow, Ankit elaborates that the software offers numerous distinctive features, including broad-range intuitive proofing tools and the ability to build the most intricate workflows in seconds. These intuitive proofing tools set new standards for collaboration, enabling teams to review and approve creative work with unprecedented precision and speed. Besides, Ankit clarifies that the Artwork Flow platform facilitates a smooth user experience with effortless collaboration and supports proofing for over 160 file formats.

Ankit further informs that Artwork Flow significant value-addition and stands out from other similar platforms in the market by addressing a crucial gap in the creative operations and DAM landscape by seamlessly integrating AI-driven capabilities to empower the customers in achieving brand consistency, scaling creative content efficiently, and streamlining the entire creative workflow by facilitating seamless digital asset organization, search, and sharing.

Customer Satisfaction and Retention

Further in the interview, Ankit talks about customer satisfaction and retention for Artwork Flow software. Ankit proudly highlights that the software has maintained a customer satisfaction rate of more than 95%. Ankit attributes this high level of customer satisfaction to the company’s various efforts, including conducting regular open houses, seeking customers’ feedback in product roadmaps, prioritizing customer needs and preferences, and using all this information to impactfully improve and enhance the software and its features.

Ankit emphasizes that the company has a remarkable 90% of repeat customers for Artwork Flow platform, reflecting immense customer trust for the software and the company’s services.

Dedicated Customer Support

Discussing customer support, Ankit reveals that the company is committed to providing exceptional support for Artwork Flow clients through a comprehensive support system, including email and phone support. Ankit adds that the company’s dedicated customer support team is promptly available to assist the customers with queries and issues, troubleshooting technical issues, answering questions about the software platform, and providing guidance on best practices for using the product.

Ankit elucidates that the company additionally offers valuable resources, including an extensive help center with comprehensive documentation covering various aspects of Artwork Flow platform to help users get acquainted with the software and release notes for a changelog to routinely update the users on new features and improvements. Furthermore, Ankit adds that the company’s customer success managers conduct regular meetings with Artwork Flow’s customers for personalized guidance and support, empowering the software users with knowledge and skills to make the best use of the software platform.

Artwork Flow - The Best Workflow Management Software

“Over the next 10 years, we aim to become a cutting-edge solution powered by advanced AI and automation. Our goal is to further streamline and enhance the creative process, enabling marketing and brand teams to automate repetitive tasks, optimize workflows, and deliver high-quality creatives faster than ever before,” says Ankit.

With so much to offer, Artwork Flow is emerging as a popular choice and market leader for businesses looking for an all-in-one workflow management, digital asset management, and online proofing platform. GoodFirms’ researchers have acknowledged Artwork Flow as one of the best workflow management software, best digital asset management software, and best online proofing software for its comprehensive tools, broad offerings, diligent customer support, and affordable pricing.

To know more about the offerings of the Artwork Flow system, one can also go through the detailed interview published at GoodFirms.

About GoodFirms

GoodFirms is a Washington DC-based research and review platform for software and services. GoodFirms empowers companies to choose the best software from its curated list of industry-leading software in various categories to enhance profits and grow beyond imagination. It performs extensive research and analysis to evaluate and rank the listed software on critical parameters like features, uniqueness, ratings, and verified user reviews. This diligently curated ranking highlights the top performers for every software category and boosts the buying credibility of the software.

About the Author

Lisa Brian is presently working as Team Lead for Content with GoodFirms, a Washington DC-based B2B review, listing, and ranking company. Lisa has a strong background and passion in writing about emerging trends in the software industry and cutting-edge technologies. With expertise in researching, gathering information, and crafting engaging content, Lisa helps companies digitally communicate their vision and mission.

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